Account & Password


I did not receive my password by email?

Please check your junk mail. If you don't find it there, click the Forgot Your Password? link on the Log in page to have a system generated password to be sent to you. If you still do not receive an email, please contact us / text us and we will try to reset the password for you.


What happens if I forget my password?

If you forget your password, click on the "Forgot Your Password?" link on the Log in page. You will be asked to give us the email address you used when you signed up for Once you click “Submit”, we will email you a link where you can reset your password and create a new one.


How do I change my password, address, email address, and/or credit card information?

  • Please use the "Forgot Your Password?" link on the Log in page to reset your password
  • An address change can be maintained by logging into your customer account
  • Please email us from both your old and new email address requesting for the change in email address. 
  • We do not store your credit card information.

Can I have multiple shipping addresses on file?

Yes, you can add multiple shipping addresses to your Address Book found under the "My Account" link on the top of any page when you are signed in to


How safe is my personal information when I become a member?

Your safety and privacy are our utmost priority at Your member data will never be sold or shared with third-party marketers. You may also request to have your personal data erased at any time.

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